SHOP POLICIES AND INFORMATION

All jewels are made in limited supply- often one-of-a-kind, and always handmade to order in Brooklyn, New York. 

All e-mails and message correspondence are answered Monday-Friday 10-6 pm EST. 

ABOUT
All of our pieces are made to order. Sourced from artisans and local distributors, all materials are hand-selected and inspected to ensure a quality piece. Pearls are all grade AAA freshwater or saltwater pearls, and all of our pieces are made with pure 925 sterling silver hardware unless stated otherwise. 

We offer custom sizing, just reach out or leave a note at checkout with custom sizing requests. Adjustments within 2 inches are complimentary, and anything further may reflect in a price adjustment. 

Please refer to our care page to learn more about taking care and preserving the longevity of your piece.

 

SHIPPING
Orders may take up four weeks to ship after purchase. If you need something by a specific time frame, please contact us and we will do our best to accommodate.

Once your order has been shipped, Janky is not responsible for packages being lost in transit. Please make sure your delivery address is secure and correct.

International customers are responsible for any customs fees that may incur.

 

RETURNS
All sales are final. We cannot issue any returns or exchanges. 

Please do not hesitate to reach out with any questions about a product to make sure it's a good fit. 

 

PRESS/STYLIST REQUESTS
We welcome press inquiries and stylist requests - please e-mail info@jankyjewels.store. 

 

GIFTS AND CUSTOM ORDERS
We accept custom orders at our discretion. Please reach out with as much detail as possible (style, materials, size, themes, budget, etc.) Note that due to the high volume of orders, custom projects now have an average turnaround time of 4 weeks of less.

We do gift wrapping and gift packaging - just leave a note at checkout. 

 

STOCKISTS
We currently work with several stockists throughout the continental U.S and Asia.
Keep an eye out for news and updates on Instagram or our newsletter for upcoming pop-up events and stockists in your city.  

If you are interested in carrying Janky Jewels at your store, please reach out at info@jankyjewels.store  

 

 ♥ Thank you for supporting JANKY JEWELS!  ♥

you are supporting a one-woman-POC business